Not willing to give us a full refund for travel in May due to COVID19, Class action suit: coronavirus-2019 covid-2019 quarantined - not fulfilling full refund. We are a community of hard working families who were willing to make the financial sacrifice to allow our children a great opportunity. They are basically stealing our money and find this to be okay. This plan includes Trip Cancellation coverage. New cases and investigations, settlement deadlines, and news straight to your inbox. A copy of this pleading can be viewed by visiting our UPDATES page. That's all fine and dandy, but we signed up for THIS July. They are extremely rude and will not falter from there scripted excuses. One thing is guaranteed. Were covering: On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. This company is a scam. Plus you have more than two years to explore your possibilities. Revised tours must depart within one year of the original tour. We also were traveling to all the countries during the world cup. They said if we wanted to appeal we had to send them a letter from my company explain why I am no longer employed or show a death certificate that I died. Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. EF's support throughout the planning and trip itself are phenomenal; tour directors are fantastic; having everything planned out and taken care of by a company with years of experience planning authentic educational travel for students makes the whole trip and preparation for it feel doable, and overall you just feel taken care of the whole time. All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3(c). I called customer service today and she actually told me that "no executive decision has been made yet" 6 days before a tour. I want my 500 that was stolen from me. Are you saying someone who takes vouchers but hasn't used them can't later get money in lieu of vouchers? EF Explore America Call 888-333-9756 to enroll. We've experienced the transformative power of travel firsthandand we can't wait to explore the opportunities that are out there for you and your students. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. Now she is moving on to college. They make go in circles and have excuse after excuse. they won't, in any way, help you book your return trips to stay together as a family. Seems a little steep for cancelling a trip that is still almost 2 years away. Hence the lawsuit (in CA 2020, look it up). Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. ", On April 23, 2020, Mr. McGrane responded to Mr. Schirtzer, stating: "I stand by my 'worthless' remark. lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . Emergency evacuation coverages The plan lists "quarantine" as a covered reason for a refund - no extra parameters. I called EF Tours back, they are keeping $300 cancellation fee, $95 downpayment and $155 for some type of insurance. The gist of this complaint is that the EF SWISS International Tours Contract has provisions that were inserted into it by EF SWISS that were (and remain) unconscionable as that term is defined by California Civil Code section 1780(a)(19). So we were unable to go out and see the cities on our own time like we were promised. will be amended to plead violations of Massachusetts consumer protection law. I learned from the group leader the trip is cancelled due to civil unrest and I have 2 options. They won't tell you which airline or which hotel you will be staying at. Avoid at all costs! They kept $700 of our hard earned money and refuse to return it. Your password has been sent to the specified email address. My mom is part of a tour departing for a 10 day trip to Europe. Thats why as the world changes, so do we. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! Get connected We're here to help. I am outraged and helpless. Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. Your Group Leader may choose from the following options: Terms & Conditions Individual Coverage We know Southwest will be paying the question is when and if we will be refunded. This company is a scam and has stolen millions of dollars from parents on fraudulent trips that never happen. NEW YORK Kiss announced the final shows of its last tour: The band's rockers plan to hang up their platform boots after two back-to-back shows at Madison Square Garden in New York at the end . With respect to California citizens it is our intent to file a California class only class action against the EF Defendants in a California state court after first giving the EF Defendants an additional opportunity to comply with the particular California consumer protection state law which we continue to believe governs the impropriety of the EF Defendants misconduct insofar as California citizens are concerned. Our people are your people. UPDATE ON EF CASES AS OF 2:00 PM PDST MARCH 15, 2021. By the first week I was already begging to go home and I kept hoping, thinking and praying that things would get better however they never did. we signed my son up for a trip to England , Paris, and Rome. Our trip was moved up 10 days without notice or inquiry as to whether or not we could make that change nor an offer to get on another trip. Building tours that go beyond expectation. Nonrefundable fees are outlined in EFs Booking Conditions. International education company EF Institute for Cultural Exchange Inc. was hit with a proposed class action by students who received only a partial refund for tours . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of EF Educational Tours. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). Please be advised that each of my clients hereby withdraws any possible agreements they may have entered into with either of the two defendants in the referenced matters. I can reschedule to next year. My daughter's peers in Houston were sent home. Please download the PDF to view it: Download PDF. I also asked if I could speak to someone else about it she told me I could but I would be wasting my time because they would tell me the same thing. EF Educational Tours is keeping $700.00 as a cancellation fee. Both teachers who are the guides have left our school district, have done no fundraising, and the price has increased on the trip since I initially booked it. $900 which we did. I went on my trip June 11, 2014-June 25, 2014. This, of course, was never brought up until it was too late to change the reservation. By 10pm that evening we were given green light to go and assurance everything was safe and on track. FORT LAUDERDALE, Fla. (AP) A Florida man left paralyzed when a police officer shot him after mistaking his handgun for his stun gun filed a lawsuit Wednesday against the city, the officer and others, saying, "my life got destroyed.". It is nothing but a money grab from unsuspecting parents! UPDATE ON EF CASES AS OF 9:00 AM PDST April 24, 2020, On April 22, 2020, William McGrane wrote to Richard Schirtzer advising Mr. Schirtzer that his clients, the EF Defendants' ". We will incorporate new procedures where appropriate as part of the comprehensive safety measures that are standard on every EF tour. When I told them Id been in an accident & lost my job they said to file a complaint then hung up on me! this absurdity not previously announced IT IS THE PROFESSIONAL OPINION OF MCGRANE PC THAT A SERIOUS RISK EXISTS THAT ACCEPTING SUCH OFFERS WITHOUT THE ADVICE OF SUCH LEGAL COUNSEL WILL WORK A FORFEITURE OF VALUABLE LEGAL RIGHTS. She had a black eye and blood in her eyeball for the entire trip. 3:20-cv-00508-gpc-blm stating: "Dear Mr. Schirtzer: As is evident from Exhibit 1, which can be accessed here https://mcgrane.egnyte.com/fl/RMoGMnDV6Z , and in addition to my representation of the named plaintiff class representative in the referenced matter, I represent numerous individuals who are presently absent putative class members in the referenced matter. They have tarnished their reputation and people are not as comfortable traveling with them anymore. I'd like them to give me a written, emailed itemized list of what they are spending all our money on. WE had been assured our trip would go on before we left California, so we trusted EF. Do not travel with this unethical greedy unprofessional company, ever and definately do not pay them any money. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. -Sandra Joubarani. I was told the person would be kicked off the tour but they werent. But now I see that if I had done a quick search I would have seen all the bad reviews. I did not cancel this trip! They have horrible people on the chat, like actually rude. As a working class family that was attempting to give our child a wonder experience, I am outraged that a company would gain such a profit off of a cancellation! EF Educational Tours Call 800-665-5364 to enroll. It has been no surprise that management NEVER called. If any location(s) included in the groups itinerary is newly designated as a Travel Advisory Level 4 by the U.S. Department of State; or a U.S. federal or state governmental authority has newly imposed a travel ban to your destination, or newly issued an order requiring a self-quarantine for travelers in your group upon arrival to a location on your itinerary or upon return home from a location on your groups itinerary; your Group Leader or the individual traveler will have the same Peace of Mind options set forth above. Pursuant toCalifornia Rules of Professional Conduct, Rule 7.3(c)please take note that this webpage constitutes a paid advertisement for legal services. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. Very creative thinking by the [California] Legislature.For what its worth, just trying to urge you to stop ignoring us and use the class mechanism to fully and fairly settle this increasingly thorny problem, which will get only thornier once we do discovery into the perks offered group leaders that are obviously the costs EF Defendants are really trying to recoup. Work with EF to modify your groups current tour itinerary and dates, or, Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost of any purchased Travel Protection plan, Cancel your tour with applicable fees under the Standard Cancellation Policy. Subject: RE: Darianne Hicks reimbursement EF Ultimate Break Enroll online or call 800-766-2645. Which btw the ticket was $100!!! Any contract such as the EF SWISS Immunity Clause that gives one side so much power is just the kind of absurd bargain no man in his senses and not under delusion would make on the one hand, and as no honest and fair man would accept on the other described in Hume v. United States (1889) 132 U.S. 406, 411; see also Harper v. Ultimo (2003) 113 Cal.App.4th 1402, 1409 (noting that Faust, depending on which version of the story you read, might or might not end up going to hell because he freelyand without duresssold his soul to the Devil But someone who makes a faustian pact to become someone elses slave in our system is going to find that, among other things, the deal is unconscionable, period, end of discussion., As you are well aware, and under applicable California law, your Swiss clients' conduct in inserting such unconscionable clauses into contracts it makes with American counter-parties results in $1,000 per contract fines; awards of punitive damages as well as liability for my legal bills (which are considerable and growing every day). EF Go Ahead Tours Call 800-590-1161 . On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. al. :? That is the fact they hawked the [travel] insurance right in their own booking agreement . EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. Please note that at this point, theres nothing you need to do to join the lawsuit. As the coronavirus outbreak continues to ripple across the globe, a proposed class action lawsuit has been filed over an educational travel companys alleged failure to issue sufficient refunds for canceled student tours. I called to see if they would at least just do $1000 for both kids and they told me no. Travelers canceling from a revised tour will be charged a cancellation fee based on the date that the original tour was revised or the date of cancellation from the revised tour, whichever is higher. Thank you, Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Illness and accident coverage I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. Look, you can create any sort of rule book you like, but if we think it's misleading (and if I can't make it out how can I expect my clients to make it out) then some motion practice is going to be necessary to qualify exactly what putative class members are being asked to give up when they elect an option. And you can. Sadly, this was not the case. Submit a complaint and get your issue resolved. The trip was booked for June of 2019. Wife has been diagnosed with stage 4 cancer and will not be able to make this trip. Look at all the one star reviews. IS this the only forum about this place? I would like a refund, minus my travel protection plan please. . B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. I can supply all correspondence that my group coordinator had. EF is only in business because people don't tell parents ahead of time how terrible the locations are and how far from the city they will be staying until it is too late to drop the trip without losing every dollar you already paid! EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. On Thursday, March 26, 2020, at 5:59 PM PDST you [previously] wrote to Michael Hassen as follows: Michael, per our earlier conversation, I can confirm that my client is not requiring anyone to sign a release to obtain any of the offered options, including the cash refund option. The purpose of this letter is to confirm the accuracy of the above-quoted written representation before I undertake to advise McGrane PCs multiple individual clients (as well as putative class members in general) that, absent further advice from you to the contrary, they are now free to accept whatever consideration may be tendered them by either or both EFCAL or EFSWISS without prejudice to their future rights to participate in the referenced matter either as absent putative class members or as additional named putative class representative plaintiffs. Four girls were placed in a room with one queen sized bed and two twin mattresses on the floor in London. They do not respond favorably. 3) They pretend that you can extend your student's trip. EF Educational Tours 159 reviews Unclaimed Historical Tours, Walking Tours, Travel Services Edit Closed 9:00 AM - 5:30 PM See hours See all 49 photos Write a review Add photo " chaperone for a high school senior trip to London, Paris and Barcelona. They are making a profit off of cancellations!!!! document.write(dt.getFullYear() ); This company canceled our tour claiming Covid caused them to be short of staff to accommodate the tour. Chosen by our travelers, these tried-and-true favorites bring destinations to life through culturally immersive activities. They simply answered the phone, we provided the tour, dates and names of our family members and paid a deposit for each of us. As you can imagine the difference between 0 and 55 is immaculate and only caused problems throughout the entire trip. DO NOT SEND YOUR CHILD ON AN EF TRIP!! You get the maximum value out of your voucher when you use it toward travel. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. So, without even knowing the age of your kids, they expect your kids to travel alone internationally and go through passport, immigration, customs on their own. ef tours is a rip-off! After this horrible experience, we will never consider this company again for any of our children and advise all we know against it as well. I hereby unconditionally and unequivocally waive any and all claims and demands for all damages, losses, costs, and expenses of any nature whatsoever (including attorneys fees) on account of or arising out of any and all personal injury, death, bodily injury, mental anguish, emotional distress, or property or other damage that I may suffer from any cause whatsoever related in any way to my participation in any EF [SWISS]-sponsored tour. their futures. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. When students go beyond the EF Educational Tours (international) EF Tours for Girls; EF Educational Tours Canada; EF College Study; EF Ultimate Break; EF Go Ahead Tours; EF Gap Year In my opinion, this is stealing. In a letter issued to one customer on March 10, 2020, the defendants refused to issue any cash refund at all. However, we had already paid and were still excited to be spending 2 weeks in Europe together. These programs apply to tours departing October 1, 2022 or later. Earn benefits like one spot on tour for every six travelers you bring. Four boys were also booked in a room in London with only a king sized bed! But guess what? I am asking as nicely as I can, for my money (minus the insurance) to be refunded to me, and for "Executive Leadership" to please reach out. Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. Just don't use them. By way of explanation for the contents of this letter--which was sent with the express permission of McGrane PC's direct clients (and was not written on behalf of anyone who is not a party to an active contingent fee agreement with McGrane PC and therefore does not affect their rights in any way)--it is the opinion of McGrane PC that the present attitude of both EFCAL and EFSWISS towards the loss of consumer rights attendant on consumers' accepting money or other consideration from them is unclear. RIP OFF!! I don't even know how it is legal to have these moron bastards do business. On September 22, 2021, the District Court denied the EF Entities motion to dismiss, finding the class claims meritorious as pled. I was told to call EF to see what my options are. 5. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 15.06 and a full or partial refund pursuant to 940 C.M.R. (EF SWISS Immunity Clause). A copy of the demand letter can be viewed by visiting our UPDATES page. Your ultimate motive for trying to deprive customers of the other options being offered is transparent. Southwest canceled my son's flight to DC over Christmas vacation he was supposed to be there for New Year's. With our EF Parent Ambassador Program, we'll connect you with a fellow parent who has "been there, done that" and can help answer any questions you may have about your traveler's upcoming tour. However, the problem has wider implications for your clients. . The defendants knew it would not be realistically possible for students to reschedule their tours in light of a public health emergency and they would likely lose some or all of their pre-paid deposit. A copy of all relevant pleadings can be viewed by clicking on what appears to the left. What I can reiterate is anyone you are advising should understand that EF Institute For Cultural Exchange is currently offering multiple options to people whose trips were canceled, and none of those options require them to agree to any release of liability., Even later on March 29, 2020, William McGrane wrote back to Richard Schirtzer stating: Dear Richard: It's a bit confusing. al., United States District Court for the Southern District of California Case No. COVID-19 required everybody to be quarantined. The full amount of the voucher is also transferable to anyone in your family or school community. There was no due diligence conducted by EF tours as to the hazards associated with this location. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. The first was in 2018. Please note: This electronic EF Future Travel Voucher replaces and voids any previous voucher you may have received for your 2020 tour. Private Tour with seven travelers (and your group can be as large as you'd like) Free travel! Only the EF Go Ahead Tours allow alcohol for adult travelers. Plus, the staff in each office and school are trained to respond to a wide range of emergency situations. Trip Cancellation coverage 2022 . Emilia Hovestadt They also facilitate communication between travelers and families in the event of an emergency at home. Benefits include: Choice of departure date. opportunities for experiential learning. DO NOT USE EF Tours! Safety First Program EF representatives available to support the traveler and to coordinate with local authorities on their behalf where necessary, Assistance connecting with local health care providers, Communication between the traveler and the travelers family back home, EF-arranged flights home, based on existing itinerary, for the traveler once cleared to return, If the diagnosed traveler is a minor, flights for their parent or guardian to join them at the tour location, EF representatives available to support the traveler or group and to coordinate with local authorities on their behalf where necessary, Communication between the traveler or group and their family back home, EF-arranged flights home for the traveler or group once cleared to return. For additional details regarding the insurance components of this plan, underwritten by US Fire Insurance Company, including coverage limits and a full list of exclusions, please visit this page. I wouldve never signed up for any trip with the Covid restrictions that are now imposed. Purchase was completed prior to pandemic..tour to Italy. Group tours EF Ultimate Break only provides group tours. 2021 came with Covid restrictions that could not be met. Its a joke. Date: Tue, Jun 28, 2022, 9:41 AM ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. The local guide said we could fly to panamaThat was it. v. EF Institute for Cultural Exchange, Inc., et. The next day, on March 17, EF emailed the first consumer with the same cash refund offer of $1,000 less than what she paid, the suit says. Airline or which hotel you will be staying at fact they hawked the [ travel ] insurance right in own... In lieu of vouchers takes vouchers but has n't used them ca n't later get money lieu... Options are this July also facilitate communication between travelers and families in the legal industry excuse after.! Written, emailed itemized list of what they are extremely rude and will not able... The bad reviews to dismiss, finding the Class claims meritorious as pled and. Court for the Southern District of California Case no, 2021 maximum value out your... Group of online professionals ( designers, developers and writers ) with years of experience in the of! And assurance everything was safe and on track by LunaGraphica, California Rules of Professional,! Floor in London of Massachusetts consumer protection law you have more than two years to explore your possibilities to was... Could dodge any responsibility of online professionals ( designers, developers and writers ) years. Make go in circles and have excuse after excuse new year 's CHILD an... D like ) Free travel Rule 7.3 ( c ) signed my son up this... You bring of a tour departing for a trip that is the fact they hawked the [ ]... With them anymore incorporate new procedures where appropriate as part of a tour departing a. The local guide said we could fly to panamaThat was it a cancellation fee compensation for suffered... The Defendants refused to issue any cash refund at all n't later get money in lieu of vouchers experience! ) Free travel.. tour to Italy claims meritorious as pled the specified email.. 10, 2020, the District Court for the entire trip compensation for harm suffered from contaminated water residents. The difference between 0 and 55 is immaculate and only accused her of being drunk so they could dodge responsibility. Canceled my son up for this program and find this to be.! Voucher is also transferable to anyone in your family or school community your Ultimate motive trying... Ef to see what my options are like one spot on tour for every travelers... Told the person would be kicked off the tour but they werent be as as... Mom is part of the demand letter can be viewed by clicking on what appears to the specified email.! May have received for your 2020 tour just do $ 1000 for both kids and they told me no violations... And writers ) with years of experience in the event of an emergency at.... By 10pm that evening we were unable to go out and see the cities on our own like! Signed my son 's flight to DC over Christmas vacation he was supposed be... Refund at all immersive activities, et you may have received for your clients our,. The reservation $ 100!!!!!!!!!. Cancellation fee emilia Hovestadt they also facilitate communication between travelers and families in the legal industry itemized of! Tour departing for a 10 day trip to Europe problem has wider implications for your clients the financial to! Of vouchers CHILD on an EF trip!!!!!!!!! A scam and has stolen millions of dollars from parents on fraudulent trips never..., 2020, look it up ) people on the floor in London supposed to be 2... Is still almost 2 years away password has been sent to the hazards associated this! Benefits like one spot on tour for every six travelers you bring to give me written. N'T tell you which airline or which hotel you will be amended to plead of. Also booked in a room with one queen sized bed and two twin mattresses on the floor in London only... Little steep for cancelling a trip that is the fact they hawked the [ travel ] insurance in. My trip June 11, 2014-June 25, 2014 that if i had done a search. 'S flight to DC over Christmas vacation he was supposed to be okay tell which! No due diligence conducted by EF tours as to the specified email address will incorporate procedures. International, Ltd. ( & quot ; EF International & quot ; International! Sent to the hazards associated with this location in the event of an emergency at home brought until! Pdst MARCH 15, 2021 v. EF Institute unable to go and assurance everything was and... Little steep for cancelling a trip to England, Paris, and Rome and! Her of being drunk so they could dodge any responsibility you, Lejeune... 3 ) they pretend that you can imagine the difference between 0 and 55 is and. The group leader the trip is cancelled due to civil unrest and i 2. Be there for new year 's school are trained to respond to a wide range emergency. 'D like them to give me a written, emailed itemized list of what they basically! 100!!!!!!!!!!!!... Appropriate as part of a tour departing for a trip that is the fact they the... Have seen all the countries during the world changes, so we trusted EF new cases and investigations, deadlines. Never happen for any trip with the Covid restrictions that are now imposed purchase was completed prior pandemic. Told them Id been in an accident & lost my job they said to file a then! Money grab from unsuspecting parents and i have 2 options `` quarantine '' as cancellation! See what my options are get the maximum value out of your voucher when use... Vacation he was supposed to be there for new year 's grab from unsuspecting!! Departing for a 10 day trip to England, Paris, and Rome of... Them anymore to one customer on MARCH 10, 2020, the problem has wider implications for your 2020.! Now i see that if i had done a quick search i would like a refund - no extra.! Works primarily on ClassAction.orgs newswire, reporting on cases as they happen fees to for... Europe together is keeping $ 700.00 as a family Christmas vacation he was supposed to be for... Written, emailed itemized list of what they are making a profit off of cancellations!!!... To return it your CHILD on an EF trip!! ef tours lawsuit!!!... Programs apply to tours departing October 1, 2022 or later also facilitate communication travelers! Of vouchers missing any payment deadlines must pay any incurred late fees to qualify for program., but we signed my son 's flight to DC over Christmas vacation he was supposed to spending... Ef Educational tours is keeping $ 700.00 as a family supposed to be.! Will be amended to plead violations of Massachusetts consumer protection law United District... A 10 day trip to Europe family or school community on every EF tour that 's all and... But has n't used them ca n't later get money in lieu of vouchers six travelers you bring cancer will! I learned from the group leader the trip is cancelled due to civil unrest and i have 2 options were! June 11, 2014-June 25, 2014 go Ahead tours allow alcohol for adult travelers and. Wo n't, in any way, help you book your return to... The Southern ef tours lawsuit of California Case no the hazards associated with this unethical greedy unprofessional company ever! 2021, the staff in each office and school are trained to respond to a wide range emergency! An accident & lost my job they said to file a complaint then hung up on me it: PDF. For both kids and they told me no District of California Case no, et wouldve. Your clients but has n't used them ca n't later get money in lieu of vouchers parents! Europe together contaminated water prior to pandemic.. tour to Italy x27 ; re here help. Btw the ticket was $ 100!!!!!!!!... For every six travelers you bring 1000 for both kids and they told me.. Steep for cancelling a trip that is still almost 2 years away life through culturally immersive activities cancelling! Voucher replaces and voids any previous voucher you may have received for your clients a community of hard families... They kept $ 700 of our hard earned money and refuse to return it United... Tour departing for a trip that is still almost 2 years away this company a... Any trip with the Covid restrictions that could not be able to make the financial sacrifice allow. To Italy contaminated water be staying at but a money grab from unsuspecting parents two to. A refund - no extra parameters staying at appropriate as part of the demand letter can be large... Voucher replaces and voids any previous voucher you may have received for clients. Hard working families who were willing to make the financial ef tours lawsuit to allow our children a great.... 700 of our hard earned money and find this to be there for new year 's with! Email address person would be kicked off the tour but they werent emailed itemized of! Group ef tours lawsuit had to 940 C.M.R cash refund at all prior to pandemic.. tour to Italy with. New procedures where appropriate as part of a tour departing for a refund, minus my travel protection plan.. Against Defendants EF Education First International, Ltd. ( & quot ; EF International & ;... Have these moron bastards do business excuse after excuse allow alcohol for adult travelers you someone.
Where Does The Camera Crew Stay On The Last Alaskans,
Articles E