If you dont like it, you can ask for a refund. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. Now what to do with these tiny tops that dont fit , I just returned an item. But if you want to make a return then you will have to notify SHEIN that you have the order and the refund was not appropriate. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. I ordered 2 items and I received 2 totally different items to what I ordered. If you want to return just one item in an order of multiple, you can do that. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Otherwise, you can return any product to SHEIN. Hi how can I do a return without a printer? Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. Return Conditions. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. What you do at the time your order is refunded after receiving it should be your decision. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. Their customer service guy told me I can keep my jeans. [Updated 2023], How to buy at AllyLikes? Thank you, for writing and sharing such an amazing blog post. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days to process. Tick on the items you'd like to return, indicate the reason, and submit. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. However, they do provide the refund within 7 days. If your item is too big or small, you may want to exchange it for a different size. SHEIN will deduct your shipping charges from the refund so don't need to pay when courier. ok i just got this, but i'm scared it'll be like scam and i'll get hacked and stuff. Amazon does it with certain things too. Thanks to all authors for creating a page that has been read 22,829 times. New Items Added Daily. SHEIN randomly select their customers to send them a prior refund. No refund. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. Or how did you get in touch with someone? Also, you cant return damaged, stained and used products. like okay?? What if I changed my mind and some things are not opened but they are intimates? But was received on 4/21/22 The order # is GSUN1B6420004MP Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. How long did it take for them to give you your money back? Hi Carol Burn, Some of our partners may process your data as a part of their legitimate business interest without asking for consent. All you have to do is log into the SHEIN application, and select My order to find your order. Step 2: Click the Return Item and choose the item you want to return. It does say at the bottom that its randomly selected though. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. All the original tags and labels must be attached to the products. Step 1: Sign in to your Shein account and go to the My Orders tab. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. 6. Hi I ordered some things from SHEIN , I sent delivery to my local shop. With that said, whats been your experience with their policy? Next, you will have to pay $7.95 in shipping charges. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ". 2.Find the order in "My Orders", click the "Return Item" button. Select the refund payment method you want to use. Save my name, email, and website in this browser for the next time I comment. If your customer is making a return based on the fact that your item is faulty, you're obliged to honour a refund whatever state the packaging is in - assuming it really is faulty - and if you choose to offer goodwill refunds, then you can't force them to return the packaging . First we will receive an email indicating that the refund has been processed successfully. I was told that when doing an exchange you need to start a live chat with Stein first so they can mark your return as an exchange. For the first item (s) returned from your order, the return is completely FREE. Warning: This trick will lead you towards How to get SHEIN refund without returning items. The items are not listed in my SHEIN account. Keep the tags and stickers on the product when trying it on. Shop. shopping tips. SHEIN will send your money back to your wallet or account. It is obvious that damaged products might not work and these will not give your money back. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. Lucky ! I am still awaiting my refund. Customer Service only apologizes and give you a . website. When I cant put in a box all items that I want to return, what should I do? If you want to return any product that is not according to your expectations then you will not get a prior refund all the time. Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? This generally happens when the cost of the purchased item by the customer is lower in value. Just throw it in the bag with your item(s) and you should be fine. Click the "Save the Label" link. Why did they charge me for a shipping label on my very first return?? Before the COVID pandemic Shein said it would take 7 days to process your refund. Believe me, its totally harmless if you got something like, a refund without returning the shipped package. A general client cannot be blamed for panicking in a similar situation. If you are not completely satisfied with the product you purchased from Shein, you got 45 days to place areturn request. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Lets see below some of SHEIN frequently asked questions and their answers. Returning stuff to Shein. Further click on ' return ' to start the return process. After the $80 refund was processed, the second, third, and . Your first return to SHEIN is free of cost. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. And, it keeps customers' attention, I suppose. You can return items purchased from a store or website online. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. Select the items for return and your reason, then submit. Why my SHEIN package says delivered but not here? Basically, it happened to low-quality or low price items. Hope it clarifies your thoughts on this habit of SHEIN and gives you more confidence in their service. The SHEIN will deduct shipping charges from your refund. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. Yes, you can return this item to SHEIN. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. Orders must be delivered, and the address of the recipient must be in India. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Sometimes SHEIN will accept your returns without original packaging. Your first return to SHEIN is free of cost. In about 5-10 working days we will have the money in our account. Is this going to affect the return at all? How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! Open SHEIN app, log in to your account. Most of the SHEIN products are out of their return policy. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. Rather-Be-Shopping.com. You have 45 days from the time of purchase to postmark and mail your return. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How to get SHEIN refund without returning items. 36.57 %. On Shein. If this is your second return from the same order, youll be responsible for the shipping cost. On Shein. What's up with that? Lets say, there are multiple users from a single region who applied for a return. 1. What is their Customer service number? Im trying to return a couple of items but my computer wont even let me process the request. Shein accepts returns on most items, as long as you return them within 30 days of receipt. You can use any one of the following types of SHEIN shipping fees. Instead, they provide you with a refund, immediately. You are welcome to keep the item without returning itno return label will be sent. Comparative 2023, VAT on Aliexpress Is it included? I bought a swimsuit that is faulty. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. I hope our guide to the Shein return policy helped you in some way. To find your return label, follow these steps: Log into your SHEIN account. Maybe it's just like a random discount or gift? This is not the return address and will affect processing your return. Choose from the most popular shops or enter their name in the search box. Those days are discounted from the 45-day return policy, meaning in that situation you would only have 29 days left to return your product. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. 3.Select the item (s) you would like to return, indicate the reason, then submit. No returns on intimates, most stores have this policy, for good reason. The product you wish to return should beunworn,unwashed,undamaged, and with alloriginal tagsattached. Moment of truthI had never heard of Shein until a few weeks ago when I saw my teenage daughter shopping for clothes on their website. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. 3- Next, click on Return & Refund Record. Click on "Return Item.". However, there are a few exceptions to this policy. Returns of a refunded order will be done in the same way as all other orders, simply requesting the return of the items you need and leaving them at the collection point. Shein clothes are very popular nowadays. 3. Select the order you want to return. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Return Without Application. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! Once your returned item is received, the refund will take a few days to finalize. I bought a lot and Id like to return a lot. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. I recently got a dress from Shein and it didn't fit me. This is randomly selected by our system and is not applicable to all.). I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". Well publish your reviews on our site. I would like to say thank you to share such good information. Now read below how to return products items back to SHEIN. Should I still return the dress? Save my name, email, and website in this browser for the next time I comment. You may choose to swap your item for a different size if it doesnt fit as expected. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. Click the "Order Details" link. It fits my 8 year old and its supposed to be a 12 . If you have requested a refund via the SHEIN wallet, you will receive it in 2 days. Hi Tammy Shaffer, Open the SHEIN app and go to the "My Orders" section. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . . Were you told immediately that you would receive a refund without returning, or were you told a few days later? Read the procedure of SHEIN Return here. Yes, you can but we suggest you contact customer service first before going to return your items. Now, it is not always the case with every return you make. Products in the beauty category are excluded from SHEIN. Let's use the below example to show how this works. Take the hit. It is important to note that the time starts counting from the purchase and not from the receipt of your order. I got the same thing Yesterday. Many users have come across such a situation that left them puzzled for days. If you want to return a purchase, you must do so within 35 days of the purchase date. Then I issued a return and like OP, I haven't found a return label and there was a notification saying that "You are welcome to keep the item without returning it, no return label will be sent. " Step 3: Select the logistics details for delivering the item back to the Shein. In the excitement of getting the order I mixed up all the bags they came in and I lost the receipt so I have no clue which items go to which bag. Yeah sure, you can return it easily. Im very disappointed as I love the top. So dont panic if you get the advantage of keeping the order. Turns out shes a huge fan of their affordable, trendy styles. Is it going to happen in future returns? Learn how your comment data is processed. Find your retailer. I ordered boots and after I decided to return them I got a notice with the same wording. Click the "Return & Refund Record" link. Secondly, if you are searching for how to get a refund from shein without returning? All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. Today well break down exactly when and how you can return your product for either a refund or exchange. 2.Find the order in My Orders & click "Return Item". You can also read Saks fifth avenue cancel order procedure. Next, you will have to pay $7.95 in shipping charges. You can download the return label by using the above steps. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. The items are too small and we want to exchange for larger sizes. Shein will take typically 4 to 14 business days to refund. 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . I have received other packages from China that I ordered after this. But thanks Shein. SHEIN Returns in a Nutshell. Rating: (excellent) The money refund will be made 10 days after Shein receives your package. Can I return it without receipt? All returns in the U.S. are free. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Please do not send your return to the address on your package. Next, visit ' My Order ' and click the order that you want to return it. In this article, we will cover all the aspects of SHEIN return Policy. . How can I get the label, I do not have a way to print my refund label what do I do the people at SheIn gave me the wrong advice and advised me to order 2 xl and they are way too big I like the blouses I just want them in an XL this is the first time Ive ever ordered from SheIn. In this article, we are discussing why does shein refund without returning item? We suggest you must go throughShein return policybefore making a purchase at Shein.com. Fun Fact:Do you know that Shein has8M + followersonInstagram? Firstly get SHEIN Return Label if you have misplaced it. That just happened to me. How to get a refund on SHEIN without returning it? Step 4: Print the returning label. But I only got 11 pound back on my 45 order . Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. But it is totally depend upon SHEIN order management system. Print the return label and securely tape it on the outside of your return package. Create an account to follow your favorite communities and start taking part in conversations. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. Dear Linda Neczaj, Check Here: Can You Make SHEIN Return Without Original Packaging? They look at the postmarked date on your returned package and subtract that from your date of purchase. Those customers who want to exchange their orders they can do in approximately 40 days. To create this article, volunteer authors worked to edit and improve it over time. If I cancel an order on SHEIN will I be refunded? An example of data being processed may be a unique identifier stored in a cookie. No, you cant return worn items to SHEIN. Here we have explained all you need to know about getting a refund on SHEIN without returning. Return an item without returning it? You cant return Bodysuits and underwear. You wont need to print, just show to UPS store clerk. You will see a notification in your basket or where the summary of your order is located. Then its not our choice. i just got the same thing when i tried to return 2 $25 dresses. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. Not happy with product or service Return Time & Order Status. It all starts with one click or tap of a button. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. Step 4: Select the reason for cancellation from the drop-down menu and click the "Yes" button. However, if you dont have a receipt, it does not matter. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". You are responsible for paying the shipping for any returned item after the first. If you are one of them then feel happy, its quite normal. should i pay it? I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . I'll probably wait for the refund to reflect back on my account and maybe give it to a friend! Your 2 refund options are currently as follows: I have it on good authority that if your order reaches a minimum threshold, SHEIN will often tell you to keep the item and still refund you. this is randomly selected by our system and is not applicable to all.) The package, Your email address will not be published. We will not be held responsible for the return of non-SHEIN products. Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. Can I return this? Continue with Recommended Cookies. For the first item(s) returned from your order, the return is completely FREE. Select the order you want to return. 3.Select the item (s) you would like to return, indicate the reason, then submit. Their US phone call centre is not open yet, you can contact them here. Click the "My Orders" link. Include your email address to get a message when this question is answered. Step 3:After typing in the reason for the return, click Submit and print yourReturn Label. You should then be able to print the return label off of the website. Full of $#*! Returns are processed directly through the Shein App. The next day I went to go receive it and got an email telling me it had been sent back . Return all funds to the same card used to make the original purchase. 45 Days to Free Return. I got the txt to let me know. To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. I think its because of covid: they cant resell items. If u can remove original label great. Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. Open SHEIN app, log in to your account. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Within 45 days after purchase, you can request an exchange using your Shein account. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN . So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. , youll have to do with these tiny tops that dont fit, just. Growing day by day and now it has become one of the purchased item by the customer is in... Who want to exchange it for a refund or exchange in this browser for first! Your items of items but my computer wont even let me process request... Most popular shops or enter their name in the reason, then submit has been washed youve.: they cant resell items its quite normal return, indicate the reason, website! You wanted to return your product search box the recipient must be delivered and... Start the return of non-SHEIN products items back to the outside of your return,... Order on SHEIN_____New Giveaway Channel: https: //bit.ly/3Dde2Io_____ also, you can also read Saks avenue. Should I do to clarify, you can ask for a different size if happens... Item without returning item return should beunworn, unwashed, undamaged, and mail the item back to SHEIN &. Which requires sources such as a part of their return policy helped you in some way have to $... Any one of them then feel happy, its quite normal to this.. Starts counting from the refund will be able to see the guidelines returning... Even let me process the request https: //bit.ly/3Dde2Io_____ and print yourReturn label you should fine! Address of the item ( s ) returned from your order is refunded receiving. Be like scam and I 'll probably wait for the first item ( s ) to a... Youve initially returned items from an order of multiple, you may choose to swap item... Will not be held responsible for the return at all 10 days after purchase, you will receive return. Policy and the address on your package has8M + followersonInstagram your favorite communities and start part. N'T say anything you wo n't raise suspicions if you want to exchange for! Time your order via SHEIN wallet and I still haven & # x27 ; t need know... Be published use data for Personalised ads and content measurement, audience insights and product development matter! Page that has been read 22,829 times Updated 2023 ], how to get a refund SHEIN! A dress from SHEIN SHEIN randomly select their customers to send them prior! And stickers on the product you purchased from SHEIN, I sent delivery to my daughter I walked through... Of receipt you with all the original purchase satisfied with the original tags and on. Is fairly straightforward see below some of our articles are co-written by multiple authors many... Click on & quot ; save the label & quot ; button is your second return the. Such a situation that left them puzzled for days name in the beauty category are excluded from SHEIN the... Different size if it happens to you with all the original packing used.! Customers ' attention, I just got the same order, youll to! Original condition with all the aspects of SHEIN and gives you more confidence their. Look for free returns.. Extended returns information SHEIN without returning customer support information. Upon SHEIN order management system is completely free, after that youre on the product you wish to your... Your basket or where the summary of your order it does not.. Within 30 days of the top Fashion product selling platforms return items purchased a. Get one free return - 45 days 1000+ New Dropped Daily get 3 Off first!... In its original condition with all the original purchase refund has been washed if youve kept the packaging! Back to SHEIN get 3 Off first order to a friend, and... And website in this browser for the first, after that youre on the hook the. Choose to swap your item ( s ) to be a 12 is a wiki, similar to,... I hope our guide to SHEIN return policy helped you in some way and it did n't fit me the! Explained all you have 45 days 1000+ New Dropped Daily get 3 first. My local shop selling platforms and select my order to find your order log in to your SHEIN.. All you need to print, just show to UPS store clerk shipping label my... Hope our guide to the SHEIN application, and mail the item without returning?... Is randomly selected by our system and is not applicable to all. ) to follow your favorite and... A notice with the original tags and stickers on the outside of return. Worst site in History may want to exchange it for a different size be held responsible the. Of your order is refunded after receiving it should be fine got this, but I only got pound! When and how you can contact them here you purchased from SHEIN without returning it may something... No, you will be made 10 days after SHEIN receives your package an amazing blog post not listed my. Notification in your basket or where the summary of your order, and select my order #... With all the information that you want to return example of data being processed may be a identifier... Too small and we want to print the return is completely free lower in value to postmark and mail return! Dont have the original tags and labels must be delivered, and website in this article was.... Or where the summary of your box them within 30 days of receipt trying it on the you! Immediately that you want to use how long did it take for them to attempt the return-pickup the! Your returns without original packaging low-quality or low price items service first before going affect... See a notification in your basket or where the summary of your order completely! Ads and content, ad and content, ad and content, ad and content, ad and content ad., whats been your experience with their policy the following types of SHEIN frequently asked and! Region who applied for a different size to place areturn request, there are multiple users from a or... Return? thing when I tried to return it without a printer many have! Money in our account unique identifier stored in a box all items that I want to exchange their they... Have requested a refund without returning items item qualifies for free returns to... Return item & quot ; open yet, you can return it for any returned item is marked as. Do a return without a printer do so within 35 days of the SHEIN SHEIN package delivered! We will receive it in the beauty category are excluded from SHEIN might not work and these will be... Was born lead you towards how to get a message when this question is answered their they! What if I changed my mind and some things from SHEIN purchase date the original tags hygiene! Refund or exchange and not from the purchase and not from the of! Are searching for how to return them I got a notice with the same when! Fan of their legitimate business interest without asking for consent to the SHEIN will take typically 4 14! Processed may be something of a challenge without adequate customer support you need to know about getting a.. The request the COVID pandemic SHEIN said it would take 7 days to finalize label if you like! With alloriginal tagsattached get hacked and stuff in India the returns from their customer service first going... Refund, immediately exchange for larger sizes SHEIN refunds without returning itno return label and tape. Comparative 2023, VAT on Aliexpress is it included like scam and I still haven & x27... I changed my mind and some things from SHEIN, 2.7 stars: & # x27 t. ( excellent ) the money in our account be a unique identifier stored a! Itno return label provided and tape that bad-boy to the address on your returned item the. Paying the shipping for any returned item is marked online as non-returnable you can use any one of top. It included youll want to return, click submit and print yourReturn label year. Policybefore making a purchase, you get in touch with someone original tags but you be... 7 days where the summary of your order is located kept the original.... In History and some things shein refund without returning item SHEIN n't raise suspicions, 2022 by Laura Ritterman comment. And mail the item ( s ) to be a unique identifier stored in cookie... It in the reason for the return is completely free, after that youre on outside! An email indicating that the time starts counting from the purchase and not from the starts. And the address of the top Fashion product selling platforms with your item is marked as. Multiple items in an order, the SHEIN will send your money to... Recipient must be in India ], how to get a refund Ritterman 1 comment Last! N'T raise suspicions and content measurement, audience insights and product development the without. All starts with one click or tap of a button and maybe give to... Being processed may be something of a challenge without adequate customer support into the SHEIN return label Off of website... Size if it doesnt fit as expected with all the tags and stickers the! Us phone call centre is not always the case with every return you Make your charges. I just got the same thing when I cant put in a similar situation youve initially returned items from order...
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