The flight attendants were pleasant. ", "Wheelchair assistance did not arrive at gate. Delta Baggage Claim (Now Closed) Baggage Claim Salt Lake City Save Share Tips 7 Photos 39 See what your friends are saying about Delta Baggage Claim. The food was not so great. ", "airline staff was helpful, friendly and accommodating from ticket check in to flight staff. But really my harsh criticism comes from the loss of my girlfriends luggage. ", "Entertainment on short flights is a nice surprise", "Very very late.. All other marks contained herein are the property of their respective owners. ", "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. They cried on and off non stop and walked back and forth in business class. Location: Salt Lake City Int'l Airport. Take home lesson? ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. Food overall was pretty same across the 3 meals. ", "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. ", "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. The rest was chaos and exhausting and I still have another flight tomorrow. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. ", "My final leg of the trip was delayed by 3 hours, making us sit on the plane. Attendant was not helpful and nasty. I missed my connection in Minneapolis. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. In short, all crew-passenger issues could have been resolved with more communication and water. This makes others late and very inconsiderate. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. The food was ok. e.g. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. ", "This leg of light was good. Maybe more air freshener in there. ", "It was Delayed and no one was notified. This is not all. They also didnt make an announcement about our flight being late. They served delicious meals, snacks, and water. ", "Service was great as usual. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside Supervisor P.O. ", "Sat closer to water closet. Lavatories located downstairs. ", "I did not get the requested meal. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. Even to the passenger of Amsterdam no dinner was served. ", "Umm. I just wish I had known. The free shuttle service from the airport was awaiting upon baggage exit and took 20min to get to the offsite rental building. TV screen is not good quality, with the old controls on a handset. Not really one ounce of customer service . ", "Only 3 movies available on the entertainment system. The Salt Lake City International Airport has locked in Delta Air Lines as a hub carrier for the long haul. ", "Not a very crowded flight. ", "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay. But don't expect to to get the best and newest planes around but it's still overall a good experience. ", "The flight crew was so friendly and the food was really good. The flight attendants were very pleasant. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. One through there were no restaurants open until 5-5:30 am. I didn't, and got a decent seat anyway. Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection carriers. There was one open coffee shop however. ", "The TV and Movie options were good. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. The distance between B82 and C was 20-30 minutes walk. Crew was so nice. We could not get a straight answer, just quoted the unclear company policy. Total Cost: $170 million. ", "The airport was cold and it should be warmer", "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. ", "This was one of the worst flights Ive been on. ", "Quite bummed that the flight didn't have wifi / USB):", "Was able to check in online, very convenient and easy to access site. ", "The booking process and paying for luggage is disappointing. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. ", "It was so late I missed my connection to sun valley flight. ", "My one gripe was that it was very hard to hear the audio on the in-flight entertainment system. ", "It was too hot in the cabin with no fans overhead. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. Not sure if I'll fly with them again. AND THERE WAS AN OPTION THAT "they missed" on porpuse. Service on board was very good. ", "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. :)", "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though. I've taken 45 minute flights to vegas that offered complimentary drinks and snacks. The touch screen of the DVD player did not work well so it was a frustrating experience. ", "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). ", "Fabulous flight, light on passengers, so excellent service given by the crew. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. Just be prepared. The airport code is SLC,and it can also be referred to as Salt Lake City or Salt Lake City Intl. On luggage missing. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. Efficient services. The landing was the worst Ive ever had", "The crew was very helpful and reassuring. We waited at the Airport for the luggage to arrive. Monday, Tuesday, Wednesday, Thursday: 4:15 am-5:30 pm. I have dietary restrictions but was unable to preorder a meal. ", "This was an emergency trip to see my mother who was in the hospital. ", "There was no amenities pack given in Premium economy. Everyone kind of ran up. ", "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. Seats still to close together. It was extremely tough to get it to play a movie. ", "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. Lots of food and good entertainment. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. As we were leaving the airport, we were given water, nothing before that. We asked to be changed to different airline and they could even do that. Make sure your information is up to date. Please check with the operating carrier for your baggage status. NEVER FLY WITH CONDOR. Before sharing sensitive information, make sure youre on a federal government site. ", "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Ridiculous to have to wait for people to stand in the aisles and get their baggage from above. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. ", "Last minute gate assigned and then changed", "I miss the turkish delights they used to serve", "I thought the food was excellent on both flights light , fresh and tasty. ", "Eight hours waiting for a connecting flight at Istanbul airport. Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. Cons: "Baby stroller was sent to baggage claim. Contact TSA for additional information about filing a claim. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. The food was great. Proper food and drinks included as is the norm with international flights even though it's a very short haul. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. ", "Flight cancelled due to a technical problem, missed connecting flight. ", "The red wine was good and the crew made sure that we were well hydrated. KAYAK is a travel search engine. ", "My suitcase weal broke during the flight!! If you aren't sure where you lost your item, file a lost and found report with us. Call us 24 hours a day at 801-575-2400 or email at airportinfo@slcgov.com . ", "KLM never disappoints, the cabin crew was extremely kind and helpful!. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. The rest of the flight was mediocre. They were also very generous with the drinks and worked to keep us well hydrated with water and juices. If it is damaged in transit, we will help you repair it under many circumstances. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. Absolutely no customer service. From Business: Call now for the best price on flights anywhere in the world. Lots of offers for water & drinks. ", "Having to pay extra to pick a seat prior to check-in. The luggage didn't make it. I almost lost my replacement of the replacement of my connection. All flights to Salt Lake City land at Salt Lake City. Pretty odd. ", "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich! However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice. There was no power outlets between seats to keep a phone charged. Lufthansa and Virgin do so much of a better job with overall staff on the ground. I pay for business class so I can have some peace and quiet ! We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. Crew informed everyone that they switch this family seat due to the safety of this family seat. I remember when it was all complementary and standard on overnight flights. ", "Crew were friendly. There was nothing to like. 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