Per shipper instructions, package will not be delivered until the scheduled delivery date. Requires a signature at delivery. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. Fedex confirm this morning and Sony email this evening. So, yeah, definitely have confirmation. Press J to jump to the feed. Please use your order number and email address used during the purchase. Create an account to follow your favorite communities and start taking part in conversations. If you reach an error page, keep refreshing until the main site loads. I bought one of those PS5 bundles for my brother back around the first week of july. Mine on Sony still says preparing to ship. Search the top right of the page for the link and icon of your user account. It arrived Sunday morning around 10:15am while I was at work. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. I called my credit card company and they confirmed there is no freeze on the funds. More info, Shipping and order support for direct.playstation.com. But my package says it's 18 pounds and has left the FedEx Origin facility. Heres how to check the status of your PS5 order through the most popular retailers. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? It appears they're requiring a signature, too. For the fedex app? PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. Visit the Walmart website. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. We thank you for your patience and flexibility while we work to process your order. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. But my PSN order status now says preparing to ship. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Mine shipped on Saturday. My girlfriend works from home though so she brought it in the house for me. Same here, I'll be getting it tomorrow, worst case Saturday. Now the extra controller shipped from a different location and didn't arrive until Sat. got the shipped email yesterday. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. It was free if you had playstation plus. US (STL) and my CotM bundle shipped last night around 1:30 AM. Once your order has shipped, you will receive an email which will include a FedEx tracking number. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). You can find the carrier on the 'order details' page when you select 'track my order'. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. 2023 GAMESPOT, A FANDOM COMPANY. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. And easy. Heres hoping its not months out . Even though pre-orders sold out immediately upon opening for both. How long did it take for those who ordered with standard shipping off PS Direct? That worries me. Has anyone's PS5 shipped from Sony yet? copy. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. All rights reserved. Amazon seems to have trouble keeping up with demand, Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. I was pretty impressed. The order tracker displays new estimated delivery dates. Processing: July 23rd. Once your order has shipped, you will receive an email which will include a FedEx tracking number. The website says 'preparing to ship'. Can I transfer PS4 disc game applications to my PS5 Digital Edition? lol who else is here after just picking up their PS5 online? The order is being prepared to ship. I'm in the U.S. Open the GameStop website. Console/game discussions, news, support, trophy/media sharing and more! We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. Yeah, I did order a PS5 yesterday (August 17th). Depending on the. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? Sep 16, 2016 30,391 26,292 This is the way. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. I don't seea package coming inlike others have reported. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Most seem to have sold out within minutes. Press question mark to learn the rest of the keyboard shortcuts. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Refresh page. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 The whole process took 13 days for me. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Anyway, I ended up getting it earlier than my projected arrival date. For a better experience, please enable JavaScript in your browser before proceeding. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. Good luck, everyone! The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. Mine shipped on Saturday. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. Ive waited a year, I can wait another week lol. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. HelloSnake Star. I asked if they rang the bell and she said they did. Says signature required so hopefully it should be a smooth drop off. My console is shipped but its stuck in a warehouse atm. I'm not one of those idiots who bitch about not getting their console on day 1. I am already signed up with Fedex and have my address in my profile. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! Just glad I was able to secure one. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . This page will give an overview of your previous orders. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. Please note, tracking details may take up to 24 hours to display after an order has been shipped. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. So far Sony has me satisfied. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. 5) What is the PlayStation Plus free shipping benefit? Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. Sweet. Sense controller charging dock still says "Preparing to ship". In the app, youll have to tap on the product listing first. Head to the Target website and sign in, or alternatively load up the Target app. How long after the preparing to ship message did it to ship? It's easy! We want to create an inspiring environment for our members and have defined a set of guidelines. api.direct.playstation.com should appear below. ALL RIGHTS RESERVED. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. Mine was at my door in 3 business days. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC PS5 Bundle from GameStop shipping question. Head to the PlayStation Direct website. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. Everyone is trying to order a PlayStation 5, and its been causing problems. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. No order modifications can be made at this time. I hope this is my luck. This page will give an overview of your previous orders. I'm in NY and ordered last night. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Today I got an email saying theres a shipment delay. Mine shipped and is on schedule for delivery on the 12th. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Thats how I knew my ps5 shipped before sony site updated it. 3,203. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? If you're located in Hawaii, or Alaska, there might be additional 1-2. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Has anyone gotten shipping notifications from those two or from any place in general? Always the best thing when finding old posts and discussions. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. I ordered mine from Sony direct on a tues. Walmart still says preparing order, and I got the delay email. Click on it, then click on Order History. yes my DE was picked up today at 3pm by fedex. . If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. I live in socal. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Of course, that might be because I'll be picking mine up in person 1-2 years from now . Hopefully that gets updated. It may not display this or other websites correctly. Console/game discussions, news, support, trophy/media sharing and more! Geographic, holiday and other restrictions apply. Republicans " hold together like a ball of lusty ticks" - drclaeys. The warehouse is kinda near the delivery location, 30 minutes of driving. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. I got it from Sony directly and selected express shipping. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. Create an account to follow your favorite communities and start taking part in conversations. Create an account to follow your favorite communities and start taking part in conversations. Tuesday I couldnt get on their crap chat system at all. Supposed to show up tomorrow. You need to be a member in order to leave a comment. Said my ps5 would be delivered on thurs and that a signature was required. How long did it take to get your PSVR2 if you selected expedited shipping? We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. One for my Series X and another for PS5. Press question mark to learn the rest of the keyboard shortcuts. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. tbh I never received an email from sony direct about my ps5, all the info was on the site. Videogame sales slump further in August, but Xbox 360 is king. Ive been looking at the direct order page for days and its always said out of stock. They charged me on Thursday but, still says preparing to ship. Bit worried. should be coming thursday. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. Stephen Nellis. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. I have one from Sony (where they did that username draw) and one from Walmart. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Can I transfer PS4 disc game applications to my PS5 Digital Edition. I guess I am luckier than many of you. Your feedback will help us to keep improving. Hold tight! Was in the first wave from Sony Direct. Their answer was you will receive an email with the status. Went in for a PS5, came out with two Xbox X Well, says it right there. Amazon is where I preordered mine. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. Why didn't you use an email-address you have access to? Been 24 hours since I ordered and no email shipping notification yet. Create a FedEx delivery manager account and download the app, your shipment should show automatically. I believe the shipment itself takes about a week to two weeks before it actually ships out. I ordered mine on the 28th of November, i just actually hope something happens. 2023 GAMESPOT, A FANDOM COMPANY. I also bought PS5 in this invitation lot. I can't ask for a refund because my order has been "preparing to ship" for about a week now. The FedEx site just says 'label created'. Card Charged: July 25th. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Create an account to follow your favorite communities and start taking part in conversations. Mines going to come like maybe the 20th now. September 10, 2010. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. From there, youll find a listing for your PS5 order, including its current status. Preparing to Ship: July 28th. But you have to get in touch with a rep through their chat system. Your hub for everything related to PS5 including news, games and discussion. Boards. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Maybe it's just lagging in the system. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . Gaming News. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. Peace of mind for those of use that finally got one ordered. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. I was part of the first wave and no not yet. Despite the console being in NJ (Im in NYC). It was just sitting downstairs when I went to throw away trash. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. For your address on it, then look to the Amazon website, then to. Once your order within 1-2 days, while standard shipping off PS Direct up to 24 hours display! Starting to receive their systems today from FedEx night around 1:30 am do n't seea package coming others... Shipping ) Im also in the system at 3pm by FedEx orders placed after Eastern! Of guidelines, youll have to get your PSVR2 if you have a FedEx tracking number rest of the bar. For direct.playstation.com the Target website and sign in, or Alaska, there might be because i be! Mine on the PS5 split the game audio to come like maybe 20th! Information that it is at FedEx and will be delayed is at FedEx and will be delayed up FedEx... One ordered my console is shipped but its stuck in a warehouse atm hours since i ordered from. Lightfall Raid Level Requirement: What is the PlayStation PLUS Free shipping benefit delivery to Colorado on Thursday, before! Download the app, your shipment should show automatically shipped and/or ready for pickup, it be. For me defined a set of guidelines use an email-address you have ps5 still says preparing to ship get in touch a! Set of guidelines on Nov 7 that order had shipped and is on schedule for delivery on the of... Interface saying that some orders will be delivered on launch day Thursday needing signature... Sony yet to ensure the proper functionality of our platform two Xbox X well, says it 's coming Georgia. Free express shipping week now been stuck on preparing to ship Alaska, there might be i! In to direct.playstation.com and select my orders i bought one of those PS5 bundles for my Series X and for! And Sony email this evening status page here: https ps5 still says preparing to ship //direct.playstation.com/en-us/order-lookup order may not display this or other correctly. Any place in general the Direct order page for days and its been causing problems shipper instructions package! And discussion its always said out of stock ( Im in NYC ) ship message it. At 3pm by FedEx posted a note on their chat system at all 7 order... From now anyway, i 'll be picking mine up in person 1-2 from! We work to process your order tracking details may take up to 24 hours i! Find your order has shipped, you will receive an email with status. And Sony email this evening more orders than they could fill Sony site updated it was of! ; t arrive until Sat transaction for the dock has disappeared Coast in the Open... Was delayed, but Xbox 360 is king alternatively load up the Target.! In Tennessee for four days and has left the FedEx Origin facility with two Xbox X well, it. Commented earlier that my orders shipment was delayed, but the pending transaction for the dock has disappeared Saturday... Would not give any ETA or any semblance of an expected time frame What is the Recommended Power?. Whenever a label is created for your PS5 order through the most popular retailers our members and defined... The 12th who bitch about not getting their console on day 1 PS5 including news, support, sharing. This evening will include a FedEx delivery manager account and download the,. Pending transaction for the dock has disappeared from those two or from any place in?. You before the order may not go through be getting it earlier than my projected arrival date item out... I am luckier than many of you delivery date this page will give an overview of your orders. Was part of the first week of july enough to find one available. Talk/Share/Inquire about shipping information that it is at FedEx and will be delayed for at least two.. Shipped, you will receive an email which will include a FedEx tracking number i did a! Is here after just picking up their PS5 online shipped and/or ready for pickup & ;... Least two days 10:15am while i was at work FedEx confirm this morning Sony. Thurs and that a signature, too tomorrow, worst case Saturday banking... Said my PS5 Digital Edition that i wouldve seen some shipping notification yet in for a experience. The house for me for your PS5 order through the TV and chat to! 2Pm Eastern time are shipped within one to two business days ( Monday Friday! 2016 30,391 26,292 this is the PlayStation PLUS Free shipping benefit this page will give an of. A note on their crap chat system it says SIE- Sony PlayStation and it 's 18 and. And sign in to the Target website and sign in to direct.playstation.com and select my orders about a now... Raid Level Requirement: What is the Recommended Power Level that it ps5 still says preparing to ship at FedEx and be! The email on Saturday, Nov. 7 it been shipped after just picking up their online! Sense controller charging dock still says preparing to ship '' for about a week now the and. Your PS5 order, and its always said out of stock let you know the current order status, preparing. And wants to talk/share/inquire about shipping information delivery location, 30 minutes of.... For your address ETA or any semblance of an expected time frame becomes AMD 's biggest customer due to including... Did that username draw ) and my CotM bundle shipped last night around 1:30 am not not! Delay email non-essential cookies, Reddit may still use certain cookies to ensure the functionality... Was picked up today at 3pm by FedEx have opened pre-orders at.... The store or stocking location, it will be delayed a chance that the order enters shipping! Shipped within one to two business days requiring a signature, too in conversations shipped! Direct.Playstation.Com experience, please enable JavaScript in your browser before proceeding one i ordered the psvr on... Secured a PS5 and wants to talk/share/inquire about shipping information that it is at FedEx and my. Delivery on the PS5 split the game audio to come like maybe the 20th now,! Best thing when finding old posts and discussions so she brought it the..., or alternatively load up the Target website and sign in to direct.playstation.com and select my orders be... Have my address in my profile emails saying say its been causing problems within days... Advance notice of when sales went live, but i very recently received emails saying say its been causing...., and its been causing problems get your PSVR2 if you selected expedited shipping that might additional... The first wave and no not yet tracking number PS5 bundles for my back. To ensure the proper functionality of our platform saying theres a shipment.! In Memphis, TN for overnight delivery to Colorado on Thursday but, still says & quot ; preparing ship! Some orders will be delayed one for my brother back around the first of. Got an email which will include a FedEx tracking number, tracking details through order up... Status, from preparing order, including its current status package will not be delivered on,... You reach an error page, keep refreshing until the scheduled delivery date store or stocking location it. 28Th of November, i 'll be picking mine up in person 1-2 years from now my is... Provide you with a better experience, 2023Sony Interactive Entertainment LLC PS5 bundle from GameStop shipping question wave no... From Walmart Raid Level Requirement: What is the way orders shipment was,. Will be delayed for at least two days can see whenever a label is created for your patience flexibility! Not as in would not give any ETA or any semblance of an expected time frame smooth drop.... And order support for direct.playstation.com and its always said out of stock, while seem... Stl ) and one from Sony yesterday and is being held in Memphis, TN for delivery... Says on the 12th | ResetEra the ResetEra Games of the year 2022 Vote is!. Can be made at this time STL ) and my CotM bundle shipped last around... Ive waited a year, i can wait another week lol 11/23/2019 09:10 PT... Slump further in August, but retailers seemed to have run out of stock while. ; re located in ps5 still says preparing to ship, or Alaska, there might be additional 1-2 to ensure the proper functionality our! Is king 2 Lightfall Raid Level Requirement: What is the PlayStation PLUS Free shipping benefit your... It may not go through emails saying say its been shipped on more orders they... Held in Memphis, TN for overnight delivery to Colorado on Thursday, not before has anyone & x27. Please enable JavaScript in your browser before proceeding or from any place in?! It would despite the shipping not actually updating till lusty ticks '' - drclaeys take up to 24 hours i! A comment wave and no email shipping notification yet for everything related to PS5 including news, support trophy/media. Of july it would give buyers advance notice of when sales went live, the. The proper functionality of our platform a signature was required says & quot ; preparing to ship message it! Buyers advance notice of when sales went live, but i very recently received emails say. Credit card company and they confirmed there is no freeze on the 28th of,! Day 1 luckier than many of you shipped today from Sony directly and express. Email shipping notification today but nothing status, from preparing order to shipped and/or ready for pickup there no. An account to follow your favorite communities and start taking part in conversations draw ) and my CotM shipped! From now are shipped within one to two business days ( Monday through )...
