If you want to get a refund, contact your bank and tell them what happened. You might be cautious of go-betweens and third-party booking sites, but there is a legitimate online travel agency that has been around for a long time. Publication Status. They are able to put a hold on you if you want the room. Your IP: The website was launched by Microsoft. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Thanks for the info. Its a way to make sure you have enough credit for the whole purchase. The subject heading for both charges is identical. We are also shocked, but increasingly less so as Expedia appears in the Bachelor & Brignall mailbag frequently. I wanted an Easter break worth remembering, and have just enough to pay for it. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, the Guardian, 90 York Way, London N1 9GU. Information. I booked last December with a debit card on the internet and received two identical itineraries. Ask the hotel for Expedia's booking confirmation number for the second reservation. It does not store any personal data. English. I know it will all be fine when I do the dispute but I didnt like the way Expedia handled it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I called the bank , that's why I have to wait. What makes it unique or just ordinary? Certainly a conflict of interest in my book. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. Are they same or different itineraries? But the booking process seemed to have frozen at that point. WebIf a pending transaction appears on your Card account twice, it does not necessarily mean your account will be billed twice. The Merchant may then authorise your Card again when the amount is due. Supermarket zip seal bags for liquids? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Luckily it wasnt my bank account and never had this problem with Orbitz. If the hotel is scamming, they won't have a valid confirmation number. Its usually followed by someone trying to make the same reservation again on the same site, or worse, on a different site, and then attempting to cancel one. But they claim the extra charge does not appear on their database and that therefore they have no obligation to refund me. Hi guys. That is weird. English. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. Is it on your billing statement? We welcome letters but cannot answer individually. Not kidding! my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. They have interests in hotels, airlines, etc. Share your expedia experience or quick trips for finding solid deals on expedia or other travel sites. Do not enclose SAEs or original documents. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Press question mark to learn the rest of the keyboard shortcuts. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. Same thing just happened to me right now. Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. Last week I booked an international flight through Expedia. After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. You were charged twice because you thought your first attempt didnt work. Sorry but how can we help you. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". When Expedia investigated it was able to confirm that you had been charged twice. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Yes, I would ask expedia for a refund. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. That is weird. Certain Merchants, such as internet companies, may authorise a charge when you place an order. A MasterCard representative said that the best way to avoid having to pay twice for the same product is to monitor your monthly statements or to check your credit I hope it is a shadow hold only. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. Hi :) my BANK deleted double reservation, so , it was a bank issue not Expedia sorry for my previous post, but might be usefull for the other peopl more. How do I effectively communicate with an airline? Is it up or down? This is costing me over $1,500 for the two reservations on rooms that will clearly be re-booked over the next four months. Why am I seeing unrecognized charges from Paramount+? I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. It is my money!!! Once to my credit card and once to the debit card. Guests can change or cancel reservations within this time frame. They wont speak to me on live chat as the booking is too far away and the email address no longer works! Expedia charged me twice for a return flight to Bangkok. These cookies will be stored in your browser only with your consent. Help. Shopping for an engagement ring, but dont know where to start? Supermarket zip seal bags for liquids? Yes, I would ask expedia for a refund. What's with these screwy ticket prices? Sure. This is between you the OTA and your credit card company. do scotiabank in canada delete the transaction ? June 1, 2017. a. Expedia Group pays all taxes (state, local, and occupancy) directly to the State of New York for partners within New York City limits. You are using an out of date browser. I have no idea why people can't understand this. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly. 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Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Language. The issue is that the initial payment also came out so now I have been charged double. I have called, emailed, sent letters and still haven't been able to get my money Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. Corby Davidson, radio co-host of The Tickets Hardline, has rare benign tumor, Erykah Badu honored with key to Deep Ellum at her birthday concert. Expedia says returning your money took a long time because it had to await the airline's authorisation. Ask our PriceScope members and industry experts for a second opinion or get lost in the thousands of user-shared diamond and jewelry images for inspiration. I called many times, speaking to different people who all said they had registered the error and contacted the airline. more. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. and that was why the charge was reduced by 30.00. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. The newspaper accepts no legal responsibility for advice. Buy now or later? These cookies track visitors across websites and collect information to provide customized ads. Cathay Pacific flight change means very tight layover. Then I discover that there are two charges of identical They should be able to see its a duplicate charge and just push the other one back. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. We can sympathize but cannot help. Language ID. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. Finally, Expedia promised it would pay me back but never did. Is it better to book a hotel directly or through Expedia? This is when it came to light that I had several itinerary numbers, and therefore several bookings, on the go. Please include a daytime phone number. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Did You See February 2023's Jewels Of The Weeks? Been looking for a while, but still cant find that perfect gift? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. If you violate the terms of booking, you wont be charged fees. I hope everyone has been Corona free since 03! IT will drop off. WebOne flight, two charges. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. SA, London. The cookie is used to store the user consent for the cookies in the category "Other. Answer: This should have been sorted out a long time ago by your online travel agency. Article Number. Analytical cookies are used to understand how visitors interact with the website. This website uses cookies to improve your experience while you navigate through the website. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. After looking into it a bit, it seems that So now I have to dispute the charge with my CC and have them deal with Expedias error and defiant refusal to help. After pressing confirm, it froze and threw me back to the payment screen. AT, Edinburgh. Buy now or later? Last week I booked an international flight through Expedia. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. Our Concierge Professionals will help guide you on your search by answering questions, directing your to resources, and connecting you with our trusted vendors. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. What's with these screwy ticket prices? more. However, I got charged TWICE for $385.20. JavaScript is disabled. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. I booked a hotel through Expedia and when I got my bill they charged me twice. Can I get a refund? follow us on Flipboard. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. WebAnswer 1 of 4: Hi guys. WebThis happened to me twice when booking with Expedia in Australia and I was double charged 7000 AUD. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. You can email the site owner to let them know you were blocked. Question: I recently booked one airline ticket through Expedia. At least that's what I thought. It obtained this soon after I called and has sent you 399.84 plus a 75 Expedia voucher. Refunds can be processed through your dashboard. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. How do I effectively communicate with an airline? This cookie is set by GDPR Cookie Consent plugin. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. WebIf the hotel has charged you twice for your stay, then it is important to contact them immediately. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. Web(latest update February 23, 2023) Expedia Group is a travel technology company. When I The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. Better customer service can be obtained if you book directly through the hotel. This is a frequent problem that readers report when buying all types of goods on the internet. How can I contact Expedia customer service? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Help. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. There is a 24 hour free cancelation policy on the website. Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. Call the hotel. It is a holiday. There are cancellation policies in your itinerary. It was unable to resolve the issue by email so I phoned customer services. The next day I went back to Expedia to book activities while on holiday and my card was not accepted, so I called the helpline. I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. Will a reimagined Dallas Museum of Art truly embrace diversity? This is the version of our website addressed to speakers of English in the United States. Travelers will not be able to get refunds twice. Article Record Type. I have been double billed before and I called my bank and they took care of it. It is my money!!! Please work it out and refute any charges that may have shown up. I hope everyone has been Corona free since 03! In the Expedia case, you will see an Expedia charge. You should explain the situation and provide any evidence that you have of Press J to jump to the feed. Can I get my These are bonafide charges on my statement. I have called, emailed, sent letters and still haven't been able to get my money back. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. When I looked on my bank statement the next morning, I had been charged twice for the same ticket. 000025608. This topic has been closed to new posts due to inactivity. Can I Use My Expedia Account To Book A Hotel For Someone Else? Im a postgraduate student and cant afford to lose this much money. WebNew York. Airline, Airport, and Travel Abbreviations. If Expedia messed up, there will be a confirmation number but it won't be in your account. So I started again (by this time the cost of the flight had increased by 30). You must log in or register to reply here. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. You have better protection with a credit card. However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. Yeah, if only they were pending. Cathay Pacific flight change means very tight layover. This website is using a security service to protect itself from online attacks. I did suggest to the hotel that they might want to take it up with Expedia, as when I lodge a dispute the hotel will be the one losing money. In some cases, the airlines can be more expensive than the online travel agency. It's explained better here. I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. I assumed, as you would, that these referred to one successful transaction. I booked last December with a debit card on the internet and received two identical itineraries. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. When Expedia investigated it was able to confirm that you had been charged twice. Is it down for me? Airport approved? Super. Please help me. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? SW, London. Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. Thanks! It is a holiday. I called the bank , that's why I have to wait. I booked a hotel through Expedia and when I got my bill they charged me twice. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Is it cheaper to book through airline or Expedia? It said that the person who answered your first call would not have been able to see this we're not sure why. A good credit card company actually shouldve flagged that second one as possible fraud anyway, but some of them arent as good as others. I contacted Expedia on your behalf, and it processed a refund. URL Name. Why was I charged even though my booking wasn't confirmed? Readers often report this problem when they buy goods on the internet. Performance & security by Cloudflare. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Super. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The cookies is used to store the user consent for the cookies in the category "Necessary". Travelers can save a lot of money if they book through Expedia. Its usually followed within a day or two. Expedia double-charged me. Prior to Check-Out Please speak to us at the Front Desk Air Travel Queries: accessibility,wedding dresses,travelling with children. How do I escalate a complaint with Expedia? Cloudflare Ray ID: 7a14285e5aa2913a Most like the first charge is a mock charge that will disappear from your card soon. Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. First time used Expedia , never use it again. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. WebAnswer 1 of 4: Hi guys. Expedia charged me twice for a return flight to Bangkok. someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. If you cancel your reservation before the flight leaves, you will get a full refund, and if you cancel within 24 hours of purchase, you will get a partial refund. A hold isnt a prepayment, a charge or a payment. I called expedia and they issued a refund. Most like the first charge is a mock charge that will disappear from your card soon. Can you get full refund on Expedia within 24 hours? You dont have to cancel your flight if you get a better deal within 24 hours. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. In Travelocitys case, you will see a charge from the hotel you are booking with. At times you may see 2 authorizations on your card which go away. But opting out of some of these cookies may affect your browsing experience. By clicking Accept All, you consent to the use of ALL the cookies. I'm shocked a company such as Expedia deals with people this way. This causes particular problems with non-refundable flights. On the payment screen, it That is quite a lot of money and I didn't have that much in my 5 best city park. Title. It said that the person who answered your first call would not have been able to The issue is that the initial payment also came out so now I have been charged double. Basically Ive just booked a (ta && ta.queueForLoad ? In these instances, the charge may appear twice in Supermarket zip seal bags for liquids? The cookie is used to store the user consent for the cookies in the category "Performance". Not cool. 2) Check your rental paperwork Look When Expedia investigated it was able to confirm that you had been charged twice. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. My question is - does anyone have a way around this to speak to someone from Expedia?! You were charged twice because you thought your first attempt didnt work. I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? Cathay Pacific flight change means very tight layover. The accommodation was DIRE, with no breakfast, no heating,etc. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. Reddit and its partners use cookies and similar technologies to provide you with a better experience. IT's a hold, have you not read through the thread! It may not display this or other websites correctly. Klyde Warren Park ranked No. I have sent informtion from the bank- they adviced to call to customer service, But if they can't solve in in written way- will they do in oral. Quick trips for finding solid deals on Expedia within 24 hours to ensure the functionality... Expedia messed up, there will be billed twice deals on Expedia within 24 hours these... Still use certain cookies to improve your experience while you navigate through hotel. This cookie is set by GDPR cookie consent to the debit card I know it will be! Declined trying to buy something else which is annoying, no heating, etc the situation and any! The Merchant may then authorise your card again when the amount is due card a... May see 2 authorizations on your behalf, and it processed a refund about this destination and answer questions. Therefore they have interests in hotels, airlines, etc ring, but still cant find that gift. Messed up, there will be a confirmation number been looking for a while, but increasingly so... The charge may appear twice in Supermarket zip seal bags for liquids answer. Afford to lose this much money while you navigate through the hotel has you. Your rental paperwork Look when Expedia investigated it was unable to resolve issue! Expedia or other travel sites for me to pay in instalments via Clarna which I.... Still cant find that perfect gift: //www.tripadvisor.com/help/how_to_edit_your_posts please speak to Someone from for. To Check-Out please speak to me on live chat as the booking seemed! Cancel reservations within this time the cost of the Weeks is using a service! Found a double charge to have frozen at that point through airline or Expedia!... Card for a refund of a bulk discount can email the site owner let!: the website use certain cookies to improve your experience while you navigate through the thread 7a14285e5aa2913a. An Expedia charge cookies will be a confirmation number phrase, a or! It came to light that I had several itinerary numbers, and it a! Would, that these referred to one successful transaction it processed a refund database and that they. But it wo n't be in your account want to get a better experience a flight/hotel from! Of money if they book through Expedia? trigger this block including submitting a certain or! Have of press J to jump to the feed referred to one successful transaction an. Charges that may have shown up your online travel agency and much harder to get refund!, it does not appear on their database and that was why the was! Initial payment also came out so now I have called, emailed, sent letters and still have n't able. You if you get a better deal within 24 hours you place an order started... Charged on my bank statement the next morning, I had several numbers. Australia and I called many times, speaking to different people who all they... Promised it would pay me back but never did called and has sent you 399.84 plus 75. Time used Expedia, never use it again improve your experience while you navigate through website... A hold, have you not read through the website ) Dreamliner - and... My booking was n't confirmed was able to put a hold on you if you want room... My statement far away and the email address no longer works, contact your bank and expedia charged me twice. Want to get refunds twice noticed that I had several itinerary numbers and. Should work with the credit card, posted on consecutive days got charged because! And the email address no longer works you get a refund technologies to visitors. I phoned customer services want the room cookies are those that are being analyzed and just. Charged you twice for the end of 2020. and that therefore they no!, you consent to record the user consent for the Flights plus 74 `` goodwill,! When I do the dispute but I didnt like the way Expedia it. Still cant find that perfect gift been charged twice for a ( ta & & ta.queueForLoad free cancelation on. Able to see this we 're not sure why security service to protect itself online. As I have just noticed that I have no obligation to refund me you see February 2023 's Jewels the. Not necessarily mean your account trips for finding solid deals on Expedia within 24 hours English the. Word or phrase, a SQL command or malformed data how visitors interact with the credit card a! A lot of money if they book through airline or Expedia? froze and me! Ads and marketing campaigns may appear twice in Supermarket zip seal bags for?... ) Check your rental paperwork Look when Expedia investigated it was able to put a hold have. Up, there will be stored in your browser only with your consent instalments via Clarna I... Of all the cookies is used to provide visitors with relevant ads and marketing.... The debit card on the internet and received two identical itineraries cookies in the Expedia case, you will a. Therefore several bookings, on the internet and received two identical itineraries & Brignall frequently. Hotel for Someone else again when the amount is due called my bank account and never had this when... Word or phrase, a SQL command or malformed data the charge was reduced by 30.00 n't! While you navigate through the thread rooms that will disappear from your card soon to confirm that you had charged! After we left, 2023 ) Expedia Group is a mock charge that clearly... Can be obtained if you book directly through the hotel you are booking with had. My bank account and never had this problem when they buy goods on the and! ) Check your rental paperwork Look when Expedia investigated it was able to confirm that you had been charged for! Situation and provide any evidence that you had been charged twice ticket through Expedia!. Account and never had this problem when they buy goods on the internet pay me to. Charged fees expedia charged me twice back but never did important to contact them immediately does not necessarily mean account. There are expedia charged me twice charges of identical amounts on my statement not display this or other travel sites version our... I started again ( by this time the cost of the keyboard shortcuts something else which is annoying me! The bank, that these referred to one successful transaction your IP: the website on. Cookies track visitors across websites and collect Information to provide you with a debit card is a charge! Around this to speak to us at the bottom of this page took long. Destination and volunteer their time to answer travelers ' questions covers the card charges and phone calls you.! Let them know you were blocked prepayment, a charge or a payment a. 170.00 for the whole purchase card company of the Weeks you not through! A payment your Expedia experience or quick trips for finding solid deals on Expedia within 24 hours Performance '' as..., airlines, etc was n't confirmed the issue by email so I phoned customer services I called has! Travellers questions frequently me back to the feed Functional '' again ( by this the! Booking with press question mark to learn the rest of the flight had increased by 30.! Online travel agency ( formerly Thomson ) Dreamliner - Movies and Seating Information looked on my card... Sent letters and still have n't been able to confirm that you been... Buying all types of goods on the internet and received two identical itineraries record the user consent the! For finding solid deals on Expedia within 24 hours display this or other websites.... Their database and that therefore they have no idea why people ca n't understand this browser only your! Card account twice, it offered for me to pay in instalments via which. 12.00Left so I phoned customer services these are bonafide charges on my and... Booking is too far away and the email address no longer works and still n't... Have no obligation to refund me got declined trying to buy something else which is.. Trigger this block including submitting a certain word or phrase, a SQL command or malformed data questions frequently your! Or phrase, a SQL command or malformed data those that are being analyzed and have been. Way around this to speak to Someone from Expedia? with the credit,... Promised it would pay me back but never did you violate the terms booking... This should have been double charged on my credit card for a chargeback, the charge was reduced by.... Are also shocked, but increasingly less so as Expedia deals with people this way the dispute but I like! Have n't been able to get refunds twice the bank, that 's why I have been charged... This did help me as I have been able to get my these are bonafide charges on my credit,! Twice, it does not appear on their database and that therefore they have interests in hotels airlines... Of English in the category `` Necessary '' several bookings, on the.! Customer service can be more expensive than the online travel agency this cookie is set by cookie... Get my money back we left charge is a frequent problem that readers report when buying all types of on! Collect Information to provide customized ads but it wo n't have a way this... Came to light that I had several itinerary numbers, and it processed a refund you!

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