Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. The mammoth 2020 loss coincided with the airline . We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. As I've noted before . Select the Cancel option to make the process ahead. These terms are as listed below: The operator, Thai Airways, understands that flyers may have challenges or emergencies after purchasing their plane tickets. Thus, based on the method used, the process for requesting reversal differs. Re: Thai Airways Refunds -- Latest Info? When a flight has been canceled by the air carrier, a flyer will be given compensation. I'm curioue to see how long people have waitied for refunds from Thai? According to the actual payment, refunds will be paid to the travelers account in one to three weeks. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Thai Airways now has a cash flow of around 20 billion baht. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. This occurs regularly due to bad weather circumstances. The airline has seen a better recovery than it expected, largely in part due to cargo services. 2. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. Im drained and exhausted and really need the money back to try to make some new memories for me and my boys.. . He is a sub editor with the Thai Examiner news website since it began in 2015. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. Owing to this, if the carrier claims compensation on your behalf, it will deduct a cost of 30% from the total amount you can get. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. ( Airfleetrating.com ) will not be held responsible for any potential damage caused by airlines or its associates. . All rights reserved. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Alaska Airlines also tends to offer the cheapest premium fares, which reflects that reality. If your Thai Airways flight (departing from Europe) is cancelled, and as a result you miss your connection, it's the airline's responsibility to offer you a new flight, or a full refund. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free It's more the lack of communication which irritates. 3. BOOK TIMETABLE Additional Services Return One - Way From To Returning : The following year, Thai lost US$369.5 million. Thai Airways filed for bankruptcy protection in May 2020. Well send you an email containing the activation link. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. It's completely free and we'll never pass your information on to The Thai Airways cancellation policy can be helpful in several situations. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Please email reservation@thaiairways.se to request a refund for tickets purchased directly with THAI in Sweden. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. The coronavirus pandemic has left visitors with a lot of concern for a longer period. Visit www.thaiairways.com for more information. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Didnt receive an activation email? Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . The case has highlighted the lack of financial protection for those using online agents to book flights only. With the help of this policy, visitors can easily revoke their bookings. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. The . Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. THAI Airways. There is no service fee in case you cancel your Thai Airlines reservation online. All rights reserved. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. Promotion Code. 9. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . You should receive an email confirmation within 24 hours from . Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. Furthermore, choose your plane ticket and hit the Cancel tab.4. Thai Airways refunds possible, reorganisation approved. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. It additionally plays an important function in paying compensation or reimbursement to the tourists. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . For passengers with bookings are affected by flight cancellation during 18th of March 2020 - 01st of October 2021: -Passengers can choose to rebook their ticket to a new departure date with no rebooking fee.-Passengers can choose to extent their ticket validity.-The flight needs to be completed by 31st of December 2022.-Rebooking may only be possible if the same fare type as indicated on the ticket condition is available. About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. Once your flight has been displayed, click on your reservation that needs to be reversed. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. It can be your reference code, ticket number, full name, and other details. Reservations are also probably to be reversed when the coronavirus cases rise or fall. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. THAI also has codeshare arrangements with more than 20 other airlines. Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Moribund Airways (formerly known as Thai Airways are going no where fast. I have waited more than a year. expand_more. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. -Passengers needs to contact the THAI office where the ticket was issued. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. Last year, the losses blew out to US$4.5 billion. 1. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. On Thai Airways, partial reversals are not possible. American soldier dies at Cobra Gold military exercise in Thailand, Man robbed at gunpoint by prostitutes husband | Thailand News Today, Makha Bucha Day Monday: lots of Buddhism, no booze, Chinese businessman allegedly behind 10 million baht worth of fake auto parts in Thailand, 50 elephants addicted to sugarcane destroy 2000 rai of crops in Thailand, 4 police officers and 3 men arrested for smuggling motorcycles, Northern Thailand sees thousands of fire hotspots, 2 men arrested for animal trafficking, over 100 carcasses seized, FBI director says Covid-19 started in a Chinese lab, but provides no evidence, Arrest warrants issued over Phuket building collapse which killed seven, Mixed fortunes for Thai Airways but nations flag carrier confident of financial take off, Thailand News Today | Thailand to develop and launch monkeypox Test, Man electrocuted while walking on Bangkok pavement, Singapore Airlines to offer flights to Phuket next month, Landlords petition PM to kill off the new tenant protection laws, Yes, we want tourists back but with quarantine Survey, No vaccine, no entry the next Covid challenge, Thai industry leaders warn economy on brink of collapse, Phuket Sandbox to be approved by Cabinet on Monday. Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. 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It additionally plays an important function in paying compensation or reimbursement to when will thai airways refund flights travelers account in to. The ticket was issued paying compensation or reimbursement to the Thai office where the transaction was originally during! Another time and they said yes I can have a refund but will... The air operator may allocate a seat to a flyer will be given compensation to!, leaving a trail of passengers who had flights cancelled waiting for refunds from Thai your call connected!